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Shipping and delivery
Important information
  • Once an order is placed, changes to the address or cancellations/modifications are not possible due to our automated processing system. If there is an error in your address, please contact our customer support team for assistance.
  • Deliveries are made Monday through Saturday only.
  • We are temporarily unable to deliver orders to the United States until further notice.
Delivery times by destination
Destination Estimated timeframe
Netherlands 2-3 business days
Belgium 2-4 business days
Europe 2-5 business days
Canada 2-5 business days
United Kingdom 3-7 business days **
United states 7-10 business days *
Rest of the world 3-7 business days *

*Disclaimer: The delivery timelines are estimates and are not guaranteed. We are not responsible for delays caused by factors outside our control, such as issues with our shipping partners.

**Deliveries to the UK may take longer due to stringent customs processes.

Delivery cost

Delivery costs for Ready-to-Wear items are calculated based on your delivery address. If applicable, these will be calculated during the checkout.

Taxes and duties
EU orders:
Since all Ready-to-Wear orders are shipped from the Netherlands (within the EU), no import duties or customs fees will be applied to orders delivered within EU countries.
Non-EU orders:
For orders outside the EU, your government may impose taxes, import duties or customs fees. These charges are the clients’ responsibility and are not covered by Atelier Munro or included in the total at checkout. Fees, if applicable, must be paid upon delivery. For specific details on duties and taxes, we recommend contacting your local customs office.
Note: The client is expected to respond to customs inquiries regarding any applicable import duties or customs fees within the specified timeframe by customs. If no response is received within this period, the order will be returned to the sender, and the client will be responsible for any additional shipping costs incurred.